Terms of Service

Last updated: 5 June 2026

1. Introduction

Welcome to Nikkahfied. These Terms of Service (“Terms”) govern your access to and use of the Nikkahfied mobile application, website, and related services (collectively, the “Platform”). By creating an account or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

2. About Us

Nikkahfied is an Islamic matrimonial platform designed to help Muslims find compatible life partners in a halal, respectful environment. The Platform is operated by Nikkahfied Ltd. You can contact us at contact@nikkahfied.com.

3. Eligibility

To use the Platform you must:

  • Be at least 18 years of age.
  • Be legally permitted to use the Platform under the laws of your jurisdiction.
  • Not have been previously banned or removed from the Platform.
  • Intend to use the Platform for its stated purpose of finding a marriage partner.

4. Account Registration

You must provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately if you suspect any unauthorised use of your account.

5. How the Platform Works

Nikkahfied allows registered users to create a profile, browse other profiles, express interest (like or pass), and communicate with mutual matches. We use compatibility filters including religious practice, location, and lifestyle preferences to help you find suitable partners. A conversation is only enabled when both users have expressed mutual interest.

6. Community Guidelines

By using the Platform, you agree to:

  • Treat all users with respect and dignity.
  • Not use the Platform for any purpose other than seeking a marriage partner.
  • Not upload false, misleading, or offensive content.
  • Not post nude, semi-nude, pornographic, or sexually explicit images or content.
  • Not use the Platform for prostitution, escorting, sex work, or to advertise or solicit any sexual or commercial services.
  • Not engage in or facilitate human trafficking, exploitation, coercion, or any activity that harms or endangers another person.
  • Not use the Platform if you are under 18 years of age.
  • Not harass, stalk, threaten, or intimidate any user.
  • Not use the Platform for commercial solicitation or promotion.
  • Not impersonate any person or misrepresent your identity.
  • Not share other users’ private information without their consent.
  • Not use automated systems, bots, or scrapers to access the Platform.

These rules are detailed further in our Community Guidelines, which form part of these Terms. Violation may result in immediate suspension, permanent removal, and a device-level ban from the Platform.

Child Safety & Sexual Violence — Zero Tolerance

Nikkahfied maintains a strict zero-tolerance policy toward child sexual abuse and exploitation (CSAE) and toward sexual violence of any kind. The Platform is strictly for adults aged 18 and over. The following are absolutely prohibited, without exception:

  • Child sexual abuse material (CSAM): creating, uploading, sharing, requesting, linking to, or possessing any content that sexually exploits, abuses, or endangers a minor (anyone under 18).
  • Child sexual exploitation or abuse (CSEA): grooming, soliciting, sexualising, or attempting to engage a minor in any sexual or exploitative manner, on or off the Platform.
  • Sexual violence: content or conduct that depicts, promotes, threatens, incites, or facilitates rape, sexual assault, non-consensual sexual acts, sexual coercion, or any other form of sexual violence.

We act immediately on any such violation: we remove the content, permanently terminate the account, preserve relevant evidence, and report to law enforcement and the relevant authorities, including the National Center for Missing & Exploited Children (NCMEC) where applicable. See our Acceptable Use Policy and Child Safety Standards for full details.

7. User Content

You retain ownership of the content you upload to the Platform, including photos, biographical information, and messages. By uploading content, you grant Nikkahfied a non-exclusive, worldwide, royalty-free licence to use, display, and distribute that content solely for the purpose of operating and improving the Platform. You represent that you have the right to share any content you upload and that it does not infringe upon the rights of any third party.

8. Subscriptions & Payments

Nikkahfied offers free and premium (“Gold”) membership tiers. Gold membership unlocks premium features which may include unlimited likes, sending compliments, profile boosts, advanced search filters, and other benefits as described in the app. The specific features and limits of each tier are shown at the point of purchase and may change over time. If you purchase a subscription:

  • Payment will be charged to your chosen payment method at the time of purchase. We accept payments through Apple App Store (iOS), Google Play Store (Android), and via our website through Safepay (credit/debit cards including Visa and Mastercard), JazzCash, and Easypaisa.
  • In-app purchases (Apple/Google): Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date through your device’s app store settings.
  • Web purchases (Safepay, JazzCash, Easypaisa): These are one-time payments for the selected subscription duration. They do not auto-renew. You will need to manually renew when your subscription period ends.
  • All payments are processed securely through the respective payment provider. We do not store your full card details on our servers.
  • Prices are displayed in Pakistani Rupees (PKR) for web payments. App store prices may vary based on your region and currency.

We reserve the right to change subscription pricing. Any price changes will be communicated in advance and will not affect your current billing period.

Profile Boosts

Nikkahfied offers “Boosts,” which temporarily increase your profile’s visibility — for example, by placing it near the top of other users’ discovery decks for a limited time. Boosts may be obtained as one-time, consumable in-app purchases (“Boost Packs”) or provided as a recurring benefit of Gold membership.

  • Boost Packs are one-time consumable purchases. They are not subscriptions and do not auto-renew. Payment is charged at the time of purchase through the Apple App Store or Google Play Store.
  • A Boost is consumed when you activate it and cannot be paused, transferred, or reactivated once used. Any boost allowance included with Gold membership is subject to the limits shown in the app.
  • Boosts increase visibility only and do not guarantee profile views, likes, matches, or any specific outcome.
  • All Boost purchases are final and non-refundable, consistent with the Cancellation & Refunds section below.

9. Cancellation & Refunds

Cancellation:

  • Apple/Google subscriptions: You may cancel at any time through your app store subscription settings. Cancellation takes effect at the end of the current billing period and you will retain access to Gold features until then.
  • Web subscriptions (Safepay, JazzCash, Easypaisa): You may cancel at any time through the Subscription page on our website. Since these are one-time payments, cancellation means your subscription will not be renewed. You will retain access to Gold features until your subscription period expires.

Refunds:

  • All purchases — including Gold subscriptions and Boost Packs — whether made through the Apple App Store, Google Play Store, or our website (Safepay, JazzCash, Easypaisa), are final and non-refundable. By completing a purchase, you acknowledge and agree to this no-refund policy.
  • If your payment was processed but the subscription was not activated due to a technical error, please contact us at contact@nikkahfied.com and we will resolve the issue promptly.

10. Content Reporting & Moderation

We take the safety of our community seriously. You can report any user or content that violates these Terms directly through the app. Our moderation team reviews all reports and may take action including issuing warnings, restricting features, or permanently banning accounts. We reserve the right to remove any content that we determine, at our sole discretion, violates these Terms.

11. Intellectual Property

The Platform, including its design, code, logos, trademarks, and all other intellectual property, is owned by Nikkahfied Ltd. You may not copy, modify, distribute, or reverse-engineer any part of the Platform without our prior written consent.

12. Account Suspension & Termination

We may suspend or terminate your account at any time if we believe you have violated these Terms, engaged in fraudulent or harmful behaviour, or for any other reason at our discretion. You may delete your account at any time through the app settings. Upon deletion, your profile and personal data will be removed in accordance with our Privacy Policy.

13. Disclaimer of Warranties

The Platform is provided on an “as is” and “as available” basis. We do not guarantee that the Platform will be uninterrupted, error-free, or secure. We do not verify the identity or background of users and make no representations about the suitability of any user you may interact with. You use the Platform at your own risk.

14. Limitation of Liability

To the maximum extent permitted by law, Nikkahfied Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses. Our total liability for any claim arising from these Terms or your use of the Platform shall not exceed the amount you paid to us in the 12 months preceding the claim.

15. Third-Party Services

The Platform may contain links to or integrations with third-party services (e.g., payment providers, social media platforms). We are not responsible for the content, privacy practices, or availability of these services. Your use of third-party services is governed by their respective terms.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you through the Platform or by email. Your continued use of the Platform after such changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

17. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of England and Wales. Nothing in these Terms affects your statutory rights as a consumer.

18. Contact Us

If you have any questions about these Terms, please contact us at: