Privacy Policy

Last updated: 19 June 2026

1. Introduction

Nikkahfied Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use the Nikkahfied mobile application, website, and related services (the “Platform”).

By using the Platform, you consent to the practices described in this policy. We encourage you to read it carefully.

2. Data Controller

Nikkahfied Ltd is the data controller responsible for your personal data. If you have questions or concerns about this policy, contact us at contact@nikkahfied.com.

3. Information We Collect

We collect the following types of information:

3.1 Information You Provide

  • Account information: name, email address, phone number, date of birth, gender.
  • Profile information: photos, biography, religious practice level, ethnicity, education, profession, height, living arrangements, family plans, and other lifestyle preferences.
  • Verification data: selfie photos submitted for profile verification.
  • Communications: messages, voice messages, and media you send through the Platform, reports, and support requests.
  • Payment information: transaction details processed through Apple App Store, Google Play Store, Safepay (credit/debit cards), JazzCash, and Easypaisa. We do not store your full card details. Payment processing is handled entirely by the respective payment provider.

3.2 Information Collected Automatically

  • Device information: device type, operating system, unique device identifiers, app version.
  • Usage data: features used, pages visited, time spent on the Platform, interaction patterns.
  • Location data: approximate location based on your IP address or, with your permission, precise location from your device’s GPS.
  • Log data: IP address, browser type, access times, and referring URLs.

3.3 Information from Third Parties

  • Social login: if you sign in with Google, we receive your name and email address from your Google account.
  • Payment providers: confirmation of subscription status and transaction results from app stores, Safepay, JazzCash, and Easypaisa.

4. How We Use Your Information

We use your personal data to:

  • Create and manage your account.
  • Display your profile to other users for matchmaking purposes.
  • Provide compatibility matching based on your preferences and profile information.
  • Enable communication between matched users.
  • Process payments and manage subscriptions.
  • Send push notifications about matches, likes, messages, and platform updates.
  • Send transactional notifications about your subscription and Boosts (e.g. purchase receipts, renewals, payment issues, cancellations, and boost availability).
  • Verify user identities and enforce community guidelines.
  • Detect and prevent fraud, abuse, and security incidents.
  • Improve and develop the Platform through analytics and research.
  • Respond to your support requests and inquiries.
  • Comply with legal obligations.

5. Legal Basis for Processing (UK/EU Users)

We process your data on the following legal grounds:

  • Contract: processing necessary to provide you with the Platform and fulfil our agreement with you.
  • Consent: where you have given explicit consent, such as for location data or marketing communications.
  • Legitimate interests: to improve the Platform, prevent fraud, and ensure safety, where these interests are not overridden by your rights.
  • Legal obligation: where we are required to process data by law.

6. How We Share Your Information

We do not sell your personal data. We may share your information with:

  • Other users: your profile information is visible to other registered users based on your privacy settings.
  • Service providers: trusted third parties who help us operate the Platform, including cloud hosting (Cloudflare), email delivery (Resend), push notifications (Firebase Cloud Messaging), and payment processing (Safepay, JazzCash, Easypaisa, Apple, Google).
  • Legal authorities: when required by law, court order, or to protect the safety of our users or the public.
  • Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Platform. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal, regulatory, or fraud-prevention purposes.

Messages between users are retained for the duration of both accounts being active. If one user deletes their account, their messages will be anonymised for the other user.

How to delete your account: Open the Nikkahfied app, go to Profile → Account Settings → Delete Account. After confirming, your account and all associated profile data, photos, and matches will be permanently deleted within 30 days. Message history will be anonymised for other users. This action cannot be undone.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS/SSL), encrypted storage, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. Where we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant authorities.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: request correction of inaccurate or incomplete data.
  • Erasure: request deletion of your personal data (“right to be forgotten”).
  • Restriction: request that we limit how we process your data.
  • Portability: receive your data in a structured, machine-readable format.
  • Objection: object to processing based on legitimate interests or direct marketing.
  • Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at contact@nikkahfied.com. We will respond within 30 days.

11. Profile Visibility & Privacy Controls

Nikkahfied offers several privacy controls to help you manage your visibility:

  • Choose who can see your profile (everyone, only matches, or hidden).
  • Control whether your profile can be shared via a link.
  • Manage notification preferences.
  • Block and report users who violate community guidelines.

12. Children’s Privacy

The Platform is not intended for anyone under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

13. Cookies

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the Platform or by email. The “Last updated” date at the top of this page indicates when the policy was last revised. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.

15. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner’s Office (ICO) at ico.org.uk.

16. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: