Law Enforcement Guidelines

1. Introduction

Nikkahfied Ltd (“Nikkahfied”, “we”, “us”) operates an Islamic matrimonial platform and is committed to the safety of our community. We recognise the important work of law enforcement and will respond to valid legal requests for information in accordance with applicable law and our Privacy Policy. These guidelines explain how authorities can request information from us.

2. How to Submit a Request

Law enforcement requests must be made in writing, on official letterhead, signed by the requesting officer, and sent to contact@nikkahfied.com. To help us locate the relevant records, please include:

• The name, agency, badge/ID number, and contact details of the requesting officer.
• The legal basis for the request and the specific information sought.
• Identifying details of the account(s) — e.g. registered email, phone number, username, or profile code.
• The relevant date range, where applicable.

3. Legal Process We Require

We require valid and properly served legal process appropriate to the information requested. Requests for basic subscriber information and requests for the contents of communications are subject to the applicable legal standards in the United Kingdom, where Nikkahfied Ltd is established. Requests originating from outside the United Kingdom should be made through a Mutual Legal Assistance Treaty (MLAT), letter rogatory, or other recognised international legal channel. We may decline or seek to narrow requests that are overly broad, vague, or not supported by appropriate legal process.

4. Emergency Disclosure Requests

In emergencies involving an imminent risk of death or serious physical harm to any person, we may disclose information without formal legal process where we believe in good faith that doing so is necessary. Emergency requests should be sent to contact@nikkahfied.com with “EMERGENCY DISCLOSURE REQUEST” in the subject line and a description of the nature of the emergency.

5. Preservation Requests

Upon receipt of a valid preservation request, we will take reasonable steps to preserve available account records for a period of 90 days (extendable on renewed request) pending service of formal legal process.

6. Information We May Hold

Depending on the account, we may hold:

• Registration details (name, email address, phone number) and profile information.
• Subscription and transaction records.
• Device identifiers and limited log/IP data.
• In-app messages, subject to our data-retention practices.

We do not store full payment-card details. Card payments are processed by our payment providers (Apple, Google, and Stripe); requests for payment-card data should be directed to the relevant provider.

7. Notice to Users

Our policy is to notify users of requests for their information before disclosure, unless we are legally prohibited from doing so (for example, by a court order or non-disclosure requirement) or where we believe notice would create a risk of harm in an emergency.

8. Contact

All law enforcement requests and questions about these guidelines should be directed to contact@nikkahfied.com.